Fleet Service

Scheduling service engineers can be a nightmare, not only do you have find the next available worker in the nearest location, but you also have to ensure they have the right skill set for the job and the even necessary part with them.

After you've spent all the time finding the right person you’ll then drown under a sea of paperwork (engineer timesheets, service sheets (often in triplicate), purchase orders, job sheets, parts fulfilment orders, H&S checks) before you finally get the job invoiced.

Are you …..

Running the risk of being prosecuted personally for Corporate Manslaughter by not complying with H S E regulations
Are your engineers...
Collecting worksheets before sending them in batches to the office for processing?
Getting inaccurate job locations and calling the office constantly for confirmation?
Doing work without getting it properly authorised, or signed off?
Would you like to be able to ……..
Communicate seamlessly and instantaneously between mobile and office-based employees
Capturing customer signatures at source
Give your employees access to all necessary schematics and building plans in the palm of their hand

Imagine If….

At the press of a button, you could send your mobile workers a reactive job?
Check job status in real-time on screen?
Exact customer invoices are automatically created instantly, mere moments after the job is complete?
What our systems enable you to do –
Automate the whole service process, for job input through to invoice generation
Allow you to schedule service calls at the touch of a button which are automatically sent to your drivers instantly
Helps you fully comply with HSE duty of care regulations by ensuring your drivers complete and send back VOSA vehicle check list everyday, before they set off.
To store all customer and engineers information centrally
To monitor the location of your engineers on route, and out on jobs, time spent on site etc.
Manage both office and van stock of parts
Get jobs signed off onscreen electronically once complete, which are then sent back instantly to the office and links directly into your invoice system, which therefore saves both time, and avoid errors associated with repetitive data entry.

How our systems work

As all the software is designed in house, this enables us to very offer flexible solution to any problem.

Our systems are web based, which means that you don’t have to change any of your internal IT to access it, and there is therefore no downtime in incorporating new functions (broadband internet required).

The handheld units for your system will be normally provided for free, either from your current mobile provider, (or by switching to one of our preferred networks) just by extending your contract.
The handheld units, being Microsoft based, are simple to use so require minimal training for your staff.

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